Internal docs
Use these docs to understand how Rulebase works, operate production systems, review active projects, and find historical decisions or incidents.
Current systems and operations
- Rulebase 2.0 architecture — current platform state with the historical design narrative
- Rails AI request inventory — AI requests still owned by Rails
- Web hosting runbook — domains, deployments, verification, and rollback
- Cloudflare over Vercel decision — migration outcome and cost impact
- Links — applications, APIs, admin tools, and documentation across US and EU
Active projects
- QA knowledge-base chunking
- Agent workspace for sheet population
- Move query_data to API2
- Legacy data views removal
- Custom dashboard API2 migration
- Rulebase credit plan structure
- Rho escalations agents
Analysis
- AI spend optimization log
- Conversation QA calibration — April 2026
- Sandbox evaluation accuracy report
Customer knowledge
- Qonto Moshi production review
- Qonto Moshi handoff calibration
- Qonto evaluation feedback — March 2026
- Qonto and Forest Admin back-office analysis
- Forest and Rulebase QA grounding specification
- Qonto evaluation coverage
- Easypay accidental duplicate conversations
Recent incidents
Incident filenames use the date the note was written. See the incident template when starting an investigation.
- 2026-08-26 — EU Redis OOM and Zendesk macro sync backlog
- 2026-07-23 — Kuda evaluation delay and conversation-thread merge stall
- 2026-07-21 — Qonto stale QA score aggregates postmortem
- 2026-07-20 — GoodJob backlog and database saturation
- 2026-07-20 — EU PostgreSQL saturation
- View all 2026 incidents
Demos
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